Alarm Billing and Registration

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You can register for a burglar alarm permit online or pay for a false burglar alarm fee here.

You can register for a fire alarm permit or pay for a false fire alarm fee here.

 

Alarm Program Systems, LLC  

San Luis Obispo Alarm Program

Dept LA 25484

Pasadena, CA 91185-5484

Customer Support Email:  sloca@citysupport.org

Customer Support Phone:  888-865-9770 (M-F 8am-5pm)

 

What is a False Alarm?

A Fire Department False Alarm means an activation of an alarm system through mechanical failure, malfunction, improper installation or maintenance, or negligence of the alarm user when an emergency situation does not exist.  False Alarms delay response to actual calls for Fire Department service. “Fire Department False alarms” shall not include those alarms activated by extraordinary meteorological, atmospheric or other conditions or means as determined by the department head.

A Police Department False Alarm means a notification of an alarm to the police department when the responding officers find no evidence of criminal offense or attempted criminal offense. False alarms delay police from responding to actual calls for police service.

What is the Municipal Code governing false alarm billing?

Chapter 15.12.